1336 Ltd t/a WellStructured Party Wall Surveyors

Last Updated: February 20, 2026

1. Introduction

1336 Ltd trading as WellStructured Party Wall Surveyors (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025.

For the purpose of data protection legislation, the Data Controller is 1336 Ltd (Company No. 08441874) and the ICO registration number is ZC066232.

• Registered Office: 128 City Road, London, EC1V 2NX.

• Trading Address: 52 Victoria Road, London, N4 3SL.

For more information on controllers and their responsibilities please see the ICO guidance on data protection principles, definitions, and key terms.

Children’s Privacy: Our services are not intended for children. We do not knowingly collect or maintain personal data from anyone under the age of 18.

2. The Data We Collect

We collect and process the following information to fulfil our statutory duties and business operations:

• Identity Data: For example, names of Building Owners and Adjoining Owners and associated parties (e.g., tenants, contractors, surveyors, architects, engineers, agents, etc.), signed formal letters of appointment, acknowledgments of notices, terms, quotes etc.

• Contact Data: For example, addresses, email addresses, telephone numbers, and company details.

• Property Data: For example, addresses of the properties subject to/adjacent to Party Wall works, details of the proposed works, statutory notices, Party Wall Awards and associated documentation, land registry information, title information, planning information, architectural/structural drawings, specialist reports (such as movement monitoring or structural calculations) and schedules of condition (which may include photos and videos of your property if adjacent/related to the works).

• Correspondence Data: For example, emails, letters, messages (e.g., SMS/WhatsApp), and notes from phone calls and meetings regarding the project (from you, your neighbour, tenants, surveyor(s), architect, agent, engineer, etc.).

• Transaction & Financial Data: For example, quote & invoicing details, payment records, and surveyor timesheets or fee breakdowns (which may be shared with counterpart surveyors to agree reasonable fees under the Act).

• Technical & Usage Data: For example, IP address, browser type, and information on how you use our website (via cookies and pixels).

• Marketing Data: For example, details of any marketing and communications preferences (such as the way you prefer us to contact you).

3. How We Collect Your Data

We obtain information via:

• Direct Interaction: For example, you providing details to us when engaging our services in person or via phone, email, message, or our website, or by any other means of correspondence you have with us.

• Public Registers & Publicly Available Sources: For example, HM Land Registry searches (a standard part of our statutory duties to identify owners), planning searches, Companies House searches, etc.

• Third Parties: For example, information provided by your neighbour (the Building Owner or Adjoining Owner), surveyors, tenants, architects/engineers, agents, or other third parties associated with the project.

• Suppliers and service providers.

• Regulatory authorities and Legal bodies or professionals: For example, courts, solicitors, etc.

4. Our Lawful Basis for Processing

Under UK data law, we must have a valid legal basis to process your data. In the context of the Party Wall etc. Act 1996, we rely on the following:

A. Legal Obligation: Much of our processing is necessary to comply with the law. For example, once appointed under the Party Wall etc. Act 1996, we have a statutory duty to prepare and serve Party Wall Awards. (Note: We do not require consent to process the data of Adjoining Owners to undertake our duties in relation to the Party Wall etc. Act 1996).

B. Contractual Necessity: Processing is necessary to enter into, or perform, a contract with you (e.g., to provide a quote or services).

C. Legitimate Interests: We rely on the legal basis of Legitimate Interests. This means that processing is necessary for our legitimate business interests (or those of a third party), provided these interests are not overridden by your rights and interests. For example, we rely on Legitimate Interests for the following purposes:

• Conflict Checks: To search our internal records before accepting a new instruction to ensure we do not have a conflict of interest (e.g., acting for a neighbour in a dispute).

• Administration: For internal administrative purposes, client onboarding, and maintaining our business records.

• Security & Fraud Prevention: To ensure network and information security and to prevent fraud or unauthorized access.

• Marketing: Communicating with customers and potential customers to promote our services. (Note: You can opt out of this at any time).

• Risk Management: To meet regulatory requirements and maintain records for professional defence and business risk management.

• Archiving & Historical Records: Retaining project files after a project is complete. This is necessary to establish a clear historical record of the condition of the properties and the agreements made, should a dispute arise in the future. We also archive data for internal research purposes, allowing us to review past precedents and maintain a consistent standard of professional advice.

• Analytics: Improving our website and services via analytics to understand how our clients use our systems.

• Business Operations: To continue functioning as a business.

When we process your personal data for our legitimate interests, we ensure that we consider and balance any potential impact on you (both positive and negative) and your rights under data protection laws. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

In any event, we will only use your information for the purpose it was collected for (or for closely related purposes).

5. How We Use Your Data

To enter into, or perform, a contract with you; to comply with a legal duty; or for our own (or a third party’s) legitimate interests, provided your rights do not override these.

For example:

• To provide services in relation to the Party Wall etc. Act 1996 and associated matters (e.g., scaffold licences, access licences etc.) and any applicable contract obligations.

• To prepare and serve Notices under the Party Wall etc. Act 1996.

• To undertake Schedules of Condition (including taking and storing photographs, videos etc.) and to conduct interim and final inspections of the properties.

• To draft, agree, and serve Party Wall Awards and associated data and documents.

• To draft and analyse documents using office productivity tools and, where appropriate, secure Artificial Intelligence (AI) technologies to assist with drafting, summarising, or scheduling.

• To communicate with the “Third Surveyor” (if selected), the other owner’s surveyor and other professionals associated with the project.

• To facilitate access for surveyors, professional advisors, contractors and other professionals associated with the project.

• For administrative purposes and to fulfil our statutory party wall duties (whether by email, post, message, phone, or in person).

• To manage enquiries, quotes, payments, fees, accounting and other associated matters.

• To deliver relevant website content and advertisements to you and measure the effectiveness of our marketing (Note: This applies to website visitors and direct clients, not to Adjoining Owners whose data is processed strictly for statutory purposes).

• To communicate with customers and potential customers to promote our services.

• To carry out analysis on our customers to determine market trends and better understand customer behaviour to improve our services.

Automated Decision Making: We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.

6. Cookies and Analytics

Our website uses cookies and similar technologies to distinguish you from other users. This helps us to provide you with a good experience and improve our site. For example, we use the following third-party services:

• Google Analytics: To understand website traffic and usage patterns.

• Advertising and Social Media Cookies: To provide relevant advertising and measure the effectiveness of our marketing campaigns (for example, using tools from providers like Meta, Microsoft, or Google).

• Google Recaptcha: To identify bots and protect the website against malicious spam attacks.

You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Please view our cookie policy at https://wellstructured.co.uk/cookies/ for further details.

7. Data Sharing

We may share your personal data with the following parties where necessary:

• Counterpart Surveyors: For example, the surveyor appointed by the neighbouring property.

• Adjoining Owners / Building Owners: For example, we may need to share your letter of appointment, acknowledgement of notice, dissent etc. It is a statutory requirement that party wall notices and party wall awards contain your personal data.

• Project Stakeholders & Occupiers: For example, tenants, managing agents, neighbours, or other third parties associated with the matter who require information to facilitate the progression of the matter, works or access.

• The Third Surveyor: For example, for selection purposes (conflict checks), or if a potential dispute, deemed dispute, or actual dispute requires their involvement under Section 10 of the Act.

• Professional Advisors: For example, structural engineers, contractors, architects, or legal counsel specifically engaged on the project.

• Operational Service Providers: For example, third parties contracted to assist with the operation of WellStructured Party Wall Surveyors (e.g., other surveyors, IT and system administrators, lawyers, or accountants), should they require this data to carry out their duties.

• Professional & Risk Management Advisors: For example, lawyers, claims handlers, or external advisors involved in the management or defence of legal claims or disputes.

• Software Providers, AI Tools & Cloud Services: For example, we use third-party software for file management, email, CRM, and AI-assisted drafting.  Note: We minimise the use of personal data in AI tools and utilise secure professional licenses or agreements which ensure your data remains confidential and is not used to train public AI models.

• Legal Use: For example, in order to comply with any legal obligation, to enforce or apply our terms of use or contract, or to protect the operation of our website, the rights, property, or safety of us or our users.

• Regulatory Authorities: For example, HMRC or the ICO if required by law.

8. International Transfers

Some of our external third parties (e.g., cloud software providers like Google or Microsoft) are based outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring one of the following safeguards is implemented:

• Adequacy Regulations: We transfer data to countries that the UK Government has deemed to provide an adequate level of protection (such as the UK-US Data Bridge).

• Standard Contractual Clauses: Where we use certain service providers, we use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

9. Data Security

We understand the importance of security and confidentiality and have implemented electronic and managerial procedures to secure the data we hold.

• Technical Measures: Our website is protected by a Secure Sockets Layer (SSL) certificate, meaning information sent via our website is encrypted. We utilise secure, industry-standard cloud storage solutions. Any local devices (including mobile phones and tablets) used to access or sync this data are protected by appropriate security measures, such as passcodes, biometrics, and encryption.

• Organisational Measures: Our employees and appointed consultants are subject to a duty of confidentiality. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

10. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

• Standard Retention Period: Data is generally retained for a period of 7 years from the date an Award is served, or from the date of last contact with you, your appointed surveyor, professional team or associated party.

• This retention period also applies to Party Wall quotes where we were not appointed, in order to defend against potential legal claims arising from pre-contractual advice or professional correspondence.

As Party Wall Surveyors, we retain project files (including Awards, Schedules of Condition, notes and correspondence) to help resolve potential disputes and to defend against potential legal claims regarding the works, our professional conduct or our contractual obligations.

11. Your Rights

Under the UK GDPR and DUAA, you have rights including:

• Right of Access: You can request a copy of the personal data we hold about you (Subject Access Request). (Note: Under the DUAA 2025, we may decline requests that are not reasonable and proportionate).

• Right to Rectification: You can ask us to correct inaccurate data.

• Right to Erasure: You can ask us to delete data. (Note: This right is not absolute). We cannot erase data that is processed under statutory authority (for example, forming part of a statutory Party Wall Award), or data contained in project files which must be retained for regulatory compliance and legal defence.

• Right to Object: You can object to processing based on legitimate interests (including marketing). Please note that this right does not apply to data processed under our statutory legal obligations (such as serving Notices or Awards under the Party Wall etc. Act 1996).

To exercise any of these rights, please contact us at team@wellstructured.co.uk.

12. Complaints

We take your privacy seriously. If you have concerns about how we handle your data, please contact us directly so we can resolve the issue.

• Contact: 1336 Ltd t/a WellStructured Party Wall Surveyors

• Address: 52 Victoria Road, London, N4 3SL

• Email: team@wellstructured.co.uk

We will acknowledge your complaint within 30 days and aim to resolve it efficiently. If we fail to resolve your complaint, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

• Helpline number: 0303 123 1113

• Website: https://www.ico.org.uk/make-a-complaint

13. Changes To This Policy

We keep our privacy policy under regular review to ensure it accurately reflects our practices and legal obligations. Any changes we make to our privacy policy in the future will be posted on our website.

Please check back frequently to see any updates or changes. If we make significant, material changes to how we process your personal data, we will provide notice as required by applicable law.